Resolved -
This incident has been resolved.
Jan 12, 12:42 EST
Update -
We are continuing to monitor for any further issues.
Jan 12, 11:44 EST
Monitoring -
We have detected increased error rates on some internal services that we are now working to restart.
Currently we have confirmed an impact to the following actions:
* Generate Payout Statements
* Create Recovery Arrangements
* Make Payments via Admin or Borrower Portal
* Upload Documents
Jan 12, 11:37 EST