Increased Error Rates

Incident Report for FinanceIt Canada Inc.

Resolved

This incident has been resolved.

Posted Jan 12, 2021 - 12:42 EST

Update

We are continuing to monitor for any further issues.

Posted Jan 12, 2021 - 11:44 EST

Monitoring

We have detected increased error rates on some internal services that we are now working to restart.
Currently we have confirmed an impact to the following actions:

* Generate Payout Statements
* Create Recovery Arrangements
* Make Payments via Admin or Borrower Portal
* Upload Documents

Posted Jan 12, 2021 - 11:37 EST

This incident affected: Financeit Platform.